• Movement • Mobility • Strength • Recovery • Balance
• Flexibility • Rehabilitation • Performance • Prevention • Wellbeing
Policies & Information
Welcome to CorPhysio. This page contains important information about our clinic, including our Terms & Conditions, cancellation and failed attendance policy, Privacy Policy and Cookie Policy. We encourage you to review this information before using our services or attending an appointment.
Terms, Conditions & Appointments
By booking an appointment with CorPhysio, you agree to our Terms and Conditions. Appointments may be booked online through our booking portal or arranged directly by text or email.
These terms cover appointment bookings, fees and payment, insured treatment, cancellations and missed appointments, late arrivals, clinical consent and standards of conduct.
Cancellation & Failed Attendance Policy
We understand that emergencies and scheduling conflicts can happen. However, to ensure appointment times remain available to patients waiting for treatment, CorPhysio operates a 24-hour cancellation policy.
More than 24 hours’ notice: Appointments may be cancelled or rescheduled free of charge.
Less than 24 hours’ notice: The full appointment fee will be charged.
Failed attendance / no-show: The full appointment fee will be charged.
Late arrivals: Your appointment will still finish at the originally scheduled time and the full session fee will apply.
Privacy Policy
CorPhysio is committed to protecting and respecting your privacy. We collect and process personal and health information where necessary to provide physiotherapy services, manage appointments, maintain clinical records and process payments.
CorPhysio is operated by Frances Rafiq, who is the Data Controller. Personal and clinical information is stored securely and handled in accordance with applicable UK data protection legislation.
ICO Registration Number: ZB251216
Contact: fran@corphysio.co.uk
Cookie Policy
CorPhysio uses cookies and similar technologies to help our website operate correctly, improve your browsing experience and understand how the site is used. Some cookies are essential for the website to function, while others are optional and will only be used with your consent.
You can accept, reject or manage non-essential cookies through the cookie settings available on our website. You can change your preferences at any time.